Update published on 03/21/2023.

Overview

The Human Customer Service Block 3.0 has super new features to make your routine easier!

What has changed?

• Adjustment of engineering problems that made updates difficult;
• Easier to overflow customers so they don't get stuck in the customer service box;
• Expected reduction in the volume of helpdesk tickets;
• Faster and easier onboarding;
• New functionality: Customer Service Hours.

About the Customer Service Hours: As of this update, you no longer need technical skills to set it up! We now have a new interface that enables you to create and edit customer service hours in the 'Customer Service' menu.

Documentation

See the documentation about editing contacts in Blip Desk at Blip Help.

What do you think?

Leave your opinion in the comments.