Update published on 03/21/2023.Overview
You know that we've launched active message sending through the desk, right?
You know we have launched it, right?
Before sending, it is necessary to configure the sending settings. This update is about validating those settings!
What is the purpose of this update?
Notify users that their active messaging settings are correct, and if not, make users aware of any outstanding issues. Some steps will also become smoother and faster, such as setting up the router (if there is one), which can be done on the same page where the feature is enabled. 🙂
A lot more information with easy access and speed for the messaging process!
So don't worry, when you've completed all the necessary requirements, a banner will be displayed below the enable feature button indicating that "Active message sending is enabled and ready to use".
If any of the settings are inconsistent, the message displayed will read "Your chatbot does not meet all the necessary requirements for operation, but can only be enabled if the requirements are met".
Documentation
- Sending Active WhatsApp Messages in Blip Desk
- WhatsApp channel connected to chatbot
- How to setup the human customer service flow
- Registered message template for the WhatsApp Channel
What do you think?
Leave your opinion in the comments. 😀
