Hello Team! 

From AI Agent, I need to hand off the conversation to a Builder bot and land directly in a specific block that sends a WhatsApp Flows appointment form (not just the Start block). I’m unsure what the supported / maintainable pattern is.

Goal / expected behavior
When the AI Agent decides to hand off, the user should arrive directly in a block like WA_Flows_Appointment  (in the destination bot), which immediately sends a WA Flows appointment form for the user to pick date/time.

Questions

1. What’s the recommended pattern to “deep-link” from AI Agent into a specific block of a Builder bot/sub-bot?

   • Pass context/metadata with a key like targetBlock = WA_Flows_Appointment and let the destination bot route on entry?

   • Use an official mechanism (e.g., state change) to jump to the block?

2. If context is the way, where should the destination bot perform the jump?

   • Entry/Start block condition? Input processing? Script action?

3. Any limitations to be aware of when jumping into a block that triggers WhatsApp Flows (timing, state, channel constraints)?

What would help

• A minimal end-to-end example (AI Agent → redirect to service + pass context → destination bot reads it → routes to WA_Flows_Appointment → sends the WA Flow).

• Best practices for naming the context keys, handling fallbacks if the block name changes, and safely finishing the flow after the appointment is submitted.

Thanks!