I understand that a carousel is not available inside a standard Content block for WhatsApp in Builder. Because of that, I’m trying to send the carousel as an Active Notification (template message) instead.
I followed this Help article:
https://help.blip.ai/hc/es-mx/articles/24288080745111-Carrusel-Templates
…but I feel it’s not descriptive enough for a working end-to-end setup, and several images aren’t loading.
Goal / expected behavior
Send a WhatsApp Carousel template (multiple cards with image + text + CTA) as a proactive/active notification from Blip, using the supported approach.
What I’ve tried (high level)
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Confirmed we can’t build a carousel directly in a Content block for WhatsApp.
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Attempted to configure and send a Carousel Template via Active Notification following the article above, but I’m missing concrete steps/fields and the screenshots in the doc are broken.
Questions
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Could you share a clear, step-by-step for sending a WhatsApp Carousel via Active Notification, including:
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Where/how to create/approve the carousel template (and its required components).
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How to reference that template from Blip (fields, parameters, mapping per card).
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Any channel limitations (max cards, per-card buttons, media constraints, etc.).
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Are there supported examples (payload samples) for a multi-card carousel template and how to pass variables (title, body, image URL, CTA) per card?
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Any media hosting requirements (dimensions/format/size) and delivery prerequisites (opt-in, messaging window) specific to Carousel templates?
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Can the Blip Help article be updated? Right now, the images don’t load, and more explicit guidance (examples, common errors) would help a lot.
Thanks! A minimal, working example (from template creation to sending) would be ideal.
